What does 'Care and skill' refer to in the context of an agent’s duties?

In the context of an agent's duties, 'Care and skill' specifically pertains to the level of competence expected from an agent in their professional responsibilities. This principle requires that agents perform their tasks with a standard of care that a reasonably competent individual in their position would meet. It emphasizes that agents should possess the necessary knowledge, experience, and proficiency to carry out their duties effectively, ensuring that they act in the best interest of their clients and fulfill their obligations diligently.

While the other options touch on important aspects of an agent's responsibilities, they do not encapsulate the complete scope of what 'Care and skill' entails. For instance, performing tasks without any errors can be an unrealistic expectation, as mistakes can happen even with competent agents. Maintaining confidentiality is a critical duty but does not address the broader implications of an agent's competence. Acting quickly can be essential in some situations, yet 'Care and skill' emphasizes the quality of work rather than merely the speed of execution. Ultimately, the correct understanding of 'Care and skill' centers on the agent's adequacy and ability to perform competently in their role.